ESG Performance Table

Environmental Performance

GRI ref.	Indicator description	23/24	22/23	21/22	20/21	19/20
GRI 301 – 1	Materials used (metric tons) 1)	70,795	68,518	70,752	75,361	74,560
	Non-renewable resources	58,690	57,080	59,116	62,985	61,852
	Steel (incl. stainless steel)	26,120	25,573	28,566	27,621	32,167
	Brass	9,855	9,076	11,194	10,334	8,872
	Aluminum	9,721	11,604	8,011	8,686	8,587
	Nickel silver	2,045	1,964	1,829	2,058	1,469
	Zinc	2,972	2,516	3,127	3,145	4,330
	Copper	7	7	6	38	34
	Gypsum board	4,017	2,847	3,171	8,095	2,963
	Glass	1,589	1,767	1,719	1,696	2,250
	Plastics (parts and packaging material)	2,365	1,725	1,493	1,312	1,181
	Renewable resources	12,105	11,439	11,636	12,376	12,708
	Wood (incl. packaging material)	6,583	5,939	7,404	8,146	8,362
	Paper and cardboard (incl. packaging material)	5,522	5,500	4,232	4,230	4,346
GRI 302 – 1	Energy consumption within the organization (MWh) 9)	240,722	239,070	254,212	252,571	255,240
	Electricity total	120,402	114,880	125,149	125,136	124,900
	Electricity from renewable sources 2)	63,715	57,815	58,068	56,971	48,237
	Electricity from non-renewable sources	56,688	57,066	67,081	68,164	76,664
	District heating	1,724	1,966	1,675	1,627	1,489
	Heating fuels total	52,480	54,249	65,772	67,924	69,739
	Heating oil and diesel for backup generators	7,658	6,866	7,246	6,828	7,128
	Natural gas	43,016	46,101	58,526	59,334	61,223
	LPG/propane	1,505	1,282	1,458	1,763	1,388
	Biogas	302
	Vehicle fuels total	66,115	67,976	60,157	57,884	59,112
	Diesel	46,335	48,939	44,957	44,174	46,447
	Gasoline	18,728	18,010	13,467	11,809	11,302
	LPG/propane	954	943	1,622	1,766	1,280
	Other vehicle fuels: bioethanol and natural gas	98	83	110	135	83
GRI 302 – 3	Energy intensity (MWh/mCHF net sales)	84.8	83.9	92.2	101.0	100.5
	Greenhouse Gas Emissions (tCO 2 e)
	Scope 1+2 (market-based) 9)	62,269	64,621	68,625	70,311	74,768
	Scope 1+2 (location-based)	81,699	80,675	85,797	85,341	85,407
	Scope 1+2+3 (market-based)	923,823	966,291	949,121	896,635	810,437
GRI 305 – 1	Scope 1 (direct) GHGs 3,4)	29,520	29,725	30,521	30,244	31,160
	Vehicle fuels (owned and leased vehicles) 6)	17,436	17,952	15,888	15,295	15,661
	Heating fuels (incl. diesel for backup generators)	11,224	11,587	14,269	14,391	14,770
	Volatile and process emissions (e.g., refrigerants and welding processes)	860	187	364	558	729
GRI 305 – 2	Scope 2 (indirect) GHGs 3,5)	32,749	34,896	38,104	40,067	43,608
	Electricity 7)	32,690	34,829	38,058	40,027	43,575
	District heating	59	67	46	40	33
GRI 305 – 3	Scope 3 (indirect) GHGs	861,554	901,670	880,496	826,324	735,669
	Category 1: Purchased goods and services	692,254	684,057	634,030	546,417	567,250
	Category 2: Capital goods	16,313	10,373	9,402	1,976	279
	Category 4: Upstream transportation and distribution	2,525	2,881	2,189	5,031	539
	Category 5: Waste generated in operations	262	362	100	n.a.	n.a.
	Category 6: Business travel	1,343	1,618	414	n.a.	n.a.
	Category 9: Downstream transportation & distribution	2,863	3,479	4,571	n.a.	n.a.
	Category 11: Use of sold products 9)	145,994	198,900	229,790	272,900	167,600
GRI 305 – 4	Carbon intensity (tCO 2 e/mCHF net sales) 8)	21.9	22.7	24.9	28.1	29.4
GRI 303 – 3	Water withdrawal, all areas (m 3 ) 9)	734,830	700,787	752,904	841,474	734,847
	Municipal water supplies (tap water)	638,192	596,074	659,053	758,021	649,213
	Groundwater (drawn directly from well)	92,274	99,889	89,483	78,953	80,537
	Surface water (drawn directly from rivers, lakes, wetlands, etc.)	4,364	4,824	4,369	4,500	5,097
	Water intensity (m 3 /mCHF net sales)	259	246	273.1	336.6	289.4
GRI 303 – 4	Wastewater discharge (m 3 ) 9)	434,144	426,309	472,825	472,569	461,670
	Municipal sewerage system	167,040	178,514	197,816	210,482	241,661
	Disposal to water bodies	166,700	159,229	167,037	157,606	136,524
	Treated by third party	100,405	88,565	107,972	104,481	83,485
GRI 306 – 3	Waste generated (metric tons)	34,074	35,245	38,574	38,683	41,844
	Non-hazardous waste	31,916	32,871	35,940	36,287	39,606
	Scrap metal	24,908	25,948	28,791	28,776	31,831
	Other commercial and industrial (mixed) waste	4,089	3,793	3,829	4,507	4,870
	Wood	1,467	1,601	1,717	1,521	1,561
	Paper and cardboard	1,244	1,303	1,314	1,239	1,181
	Plastics	174	177	244	197	108
	Glass	33	49	46	47	56
	Hazardous waste	2,158	2,374	2,634	2,396	2,238
	Chemicals and other	2,072	2,281	2,521	2,279	2,065
	Electronic scrap	57	63	84	82	96
	Batteries	29	31	29	35	76
GRI 306 – 4	Waste diverted from disposal (metric tons)	30,241	31,673	35,166	34,434	36,970
	Non-hazardous waste	28,403	29,646	32,732	32,238	35,130
	Recycling	16,703	16,990	19,564	17,415	17,839
	Reuse	6,681	6,418	7,018	10,694	9,641
	On-site storage	4,971	6,126	6,115	4,092	7,624
	Recovery	48	112	35	37	26
	Hazardous waste	1,839	2,027	2,434	2,196	1,840
	Recycling	1,547	1,390	1,406	1,351	1,021
	On-site storage	292	637	1,028	845	819
GRI 306 – 5	Waste directed to disposal (metric tons)	3,833	3,572	3,408	4,251	4,875
	Non-hazardous waste	3,513	3,225	3,208	4,051	4,477
	Landfill	2,603	2,691	2,724	3,443	3,841
	Incineration	910	534	485	608	636
	Hazardous waste	320	347	200	200	398
	Landfill	211	204	48	33	31
	Incineration	109	143	152	167	367
	Waste intensity (t/mCHF net sales)	12.0	12.4	14.0	15.5	16.5

1 Does not include materials and volumes that can only be accounted for in pieces or monetary terms.

2 Including own generation

3 Greenhouse gas inventory calculated in accordance with the WRI/WBCSD Greenhouse Gas Protocol. Emission factor sources: UK Defra (2019), US EPA eGRID (2018), IEA (2019), AIB (2018).

4 Scope 1: direct greenhouse gas emissions from sources owned or controlled by dormakaba.

5 Scope 2: indirect greenhouse gas emissions from sources owned or controlled by another entity, as a consequence of the company’s activities.

6 Biogenic emissions associated with the combustion of biofuel amounting to 73 tCO 2 e. These are called "outside of scope" emissions and reflect the impact of burning biomass and biofuels. The fuel source itself absorbs an equivalent amount of CO 2 during the growth phase to that released through combustion).

7 The greenhouse gas emissions associated with electricity consumption are reported according to the “market-based approach”, as defined in the Greenhouse Gas Protocol Scope 2 Guidance.

8 Regarding Scope 1+2 emissions

9 2023/2024 PwC-assured. The assurance statement is available at: bit.ly/Assurance_Report_23_24

Social Performance

GRI ref.	Indicator description	23/24		22/23		21/22		20/21		19/20
GRI 2 – 30	Collective bargaining agreements 5)		39%		44%		45%		57%		64%
GRI 2 – 7	Employees
	Total number of employees 1)5)	15,736		15,629		15,716		15,250		12,575
	Non-guaranteed hours employees	2,587		2,330		n.a.		n.a.		n.a.
	Female	838		762		n.a.		n.a.		n.a.
	Male	1,749		1,568		n.a.		n.a.		n.a.
GRI 2 – 8	Workers who are not employees 2)	2,401		1,988		n.a.		n.a.		n.a.
GRI 401 – 1	New employee hires and employee turnover 5)7)
	New employee hires (joiner rate)	1,930	13%	1,891	13%	2,560	17%	1,492	10%	1,545	10%
	Female	567	13%	535	13%	720	17%	455	11%	463	11%
	Male	1,363	13%	1,356	13%	1,840	17%	1,037	10%	1,082	10%
	< 30 years	504	35%	505	36%	587	66%	321	23%	328	22%
	30–50 years	1,074	13%	1,024	13%	1,463	17%	879	11%	910	11%
	> 50 years	352	6%	362	7%	510	10%	301	6%	307	6%
	Employee turnover (excluding retirement)	1,801	12%	2,034	14%	1,975	13%	1,700	12%	1,835	12%
	Female	533	13%	645	15%	625	15%	500	12%	568	13%
	Male	1,268	12%	1,389	13%	1,341	13%	1,200	11%	1,267	12%
	< 30 years	390	27%	311	22%	365	41%	295	22%	320	21%
	30–50 years	978	12%	1,189	15%	1,131	13%	937	12%	972	12%
	> 50 years	433	8%	534	10%	479	9%	468	9%	543	10%
	Retirement	160	1%	157	1%	143	1%	149	1%	141	1%
GRI 403 – 9	Occupational Health & Safety
	Employees
	Registered work-related injury cases	164		210		198		186		231
	Recordable work-related injury rate 3)5)	1.19		1.5		1.5		1.4		1.7
	Employee work-related fatalities	–		1		–		–		–
	Workers who are not employees
	Registered work-related injury cases	10		7		n.a.		n.a.		n.a.
	Work-related fatalities	–		–		n.a.		n.a.		n.a.
GRI 404 – 1	Average hours of training per employee per year (hours)	14.3		12.4		12		13		17
GRI 404 – 3	Employees receiving regular performance and career development reviews 5)6)	4,927	31%	4,477	29%	n.a.		n.a.		n.a.
	Female	1,436	32%	1,211	27%	n.a.		n.a.		n.a.
	Male	3,491	31%	3,266	29%	n.a.		n.a.		n.a.
	Managers	1,530	62%	1,499	62%	n.a.		n.a.		n.a.
	Non-managers	3,397	26%	2,978	23%	n.a.		n.a.		n.a.
GRI 405 – 1	Diversity of governance bodies and employees
	Employees 5)
	Female	4,538	29%	4,512	29%	4,578	29%	4,452	29%	4,471	29%
	Male	11,198	71%	11,117	71%	11,138	71%	10,798	71%	11,001	71%
	< 30 years	1,626	10%	1,609	10%	1,618	10%	1,420	9%	1,574	10%
	30–50 years	8,370	53%	8,357	53%	8,537	54%	8,412	55%	8,481	55%
	> 50 years	5,740	36%	5,663	36%	5,561	35%	5,418	36%	5,417	35%
	Managers 6)	2,465	16%	2,433	16%	n.a.		n.a.		n.a.
	Non-managers 6)	13,250	84%	13,196	84%	n.a.		n.a.		n.a.
	Female managers 6)	537	22%	505	21%		20%		19%		n.a.
	Board of Directors
	Female	2	22%	1	11%	2	20%	3	30%	3	30%
	Male	7	78%	8	89%	8	80%	7	70%	7	70%
	< 30 years	–		–		–		–		–
	30–50 years	1	11%	1	11%	2	20%	2	20%	2	20%
	> 50 years	8	89%	8	89%	8	80%	8	80%	8	80%
	Executive Committee
	Female	1	20%	1	14%	–		1	13%	–
	Male	4	80%	6	86%	9	100%	7	88%	9	100%
	< 30 years	–		–		–		–		–
	30–50 years	–		1	14%	2	22%	1	13%	–
	> 50 years	5	100%	6	86%	7	78%	7	88%	9	100%
GRI 308 – 1; 414 – 1	Supplier Engagement & Sustainability Assessment
	Number of suppliers assessed using social and environmental criteria 4)	625		546		390		146		86
	Number and percentage of suppliers assigned a corrective action plan 4)	130	21%	16	10%	234	96%	45	75%	–
	Number of business relationships terminated	6		12		6		–		–
	Ethics, integrity, and human rights
	Operations that have been subject to human rights reviews or impact assessments	6		2		1		2		n.a.
	Number of incidents reported through whistleblowing system	15		16		10		20		19
	Total number of cases resolved	12		9		6		18		14
	Number of confirmed corruption incidents	–		–		–		–		–
	Number of employees participating in compliance-related training	9,731		10,463		7,939		12,452		7,900
	Information security
	Percentage of product categories with an information security management system certified to ISO 27000 (or equivalent)		75%		70%		60%		50%		50%
	Number of confirmed information security incidents with regard to customer privacy or loss of customer data	–		–		–		–		–

1 Headcount, excluding apprentices, trainees, interns, and contract workers

2 Headcount, includes contractors, agency workforce, trainees, interns, and apprentices

3 Recordable work-related injury rate = number of recordable work-related injuries / number of hours worked x 200,000

4 Value reflects cumulative coverage of assessment of high-risk suppliers

5 2023/2024 PwC-assured. The assurance statement is available at: bit.ly/Assurance_Report_23_24

6 Based on data extract from SAP SuccessFactors on different date versus that reported under GRI 2-7 (0.1% deviation in total headcount)

7 Includes only permanent employees

EHS Management Systems

GRI ref.	Indicator description	23/24	22/23	21/22	20/21	19/20
	ISO 9001 Certificate	59	55	55	54	53
	% locations covered in reporting scope 1)	53%	49%	55%	53%	51%
	% employees covered (based on FTEs)	79%	77%	79%	77%	73%
	ISO 14001 Certificate	46	43	43	33	25
	% locations covered in reporting scope 1)	41%	38%	43%	32%	24%
	% employees covered (based on FTEs)	68%	68%	71%	62%	60%
	Maintain Environmental Management System	60	56	54	52	45
	% locations covered in reporting scope 1)	54%	50%	54%	51%	44%
	% employees covered (based on FTEs)	76%	75%	77%	72%	64%
	ISO 50001 Certificate	14	9	8	7	4
	% locations covered in reporting scope 1)	13%	8%	8%	7%	4%
	% employees covered (based on FTEs)	26%	22%	22%	19%	15%
	Maintain Energy Management System	36	27	38	23	15
	% locations covered in reporting scope 1)	32%	24%	38%	23%	15%
	% employees covered (based on FTEs)	51%	47%	68%	43%	35%
GRI 403 – 8	ISO 45001 Certificate	35	28	28	20	22
	% locations covered in reporting scope 1)	32%	25%	28%	20%	22%
	% employees covered (based on FTEs)	48%	40%	39%	23%	40%
	% of non-employees covered 2)	44%	10%	n.a.	n.a.	n.a.
GRI 403 – 8	Maintain OHS Management System	72	71	71	65	65
	% locations covered in reporting scope 1)	65%	63%	71%	70%	63%
	% employees covered (based on FTEs)	80%	82%	87%	85%	76%
	% of non-employees covered 2)	78%	75%	n.a.	n.a.	n.a.

1 Including offices; Total locations: 103 in FY 19/20, 102 in FY 20/21, 100 in FY 21/22, 112 in FY 22/23, 111 in FY 23/24

2 External agency workers