Sustainability Report 2017/18

Human Rights Assessment

5 min

dormakaba acknowledges our responsibility to respect human rights as outlined in the UN Guiding Principles on Business and Human Rights (UNGP), the UN Universal Declaration of Human Rights, the OECD Guidelines for Multinational Enterprises, the EU Conflict Minerals Regulation and the UK Modern Slavery Act 2015.

The aim of the management approach is to be compliant to these laws and frameworks based on best-practice. The human rights-related sections in both the dormakaba Code of Conduct and Supplier Code of Conduct established the company’s current policy position and expectations on the topic.  The materiality assessment undertaken in the 2017/18 financial year also underlined it importance.  In addition, several sustainability topics can be linked to the issue of human rights, as shown in the below adaptation of the dormakaba materiality matrix.

dormakaba materiality matrix and human rights related topics


A clear understanding of the links between sustainability topics and human rights is an important step in developing an integrated human rights policy and strategy. Just as the general sustainability impact assessment revealed those sustainability topics where we have the most potential to have an impact on sustainable development, it likewise revealed those human rights which could be seen as the most salient.

Translating human rights to sustainability topics

The table below gives a good overview of the kinds of human rights that could be integrated in any strategy involving the listed sustainability topics. It is a useful tool to understand sustainability topics through the lens of human rights, but is by no means exhaustive.

Sustainability Topics


Human Rights



Right to an adequate standard of living


Right to health

Occupational Health & Safety


Right to enjoy just and favourable conditions of work


Right to social security, including social insurance


Right to health

Customer Health & Safety


Right to health

Customer privacy


Right to privacy

Training & Education


Right to work


Right to education



Right to a fair trial


Right to participate in public life

Child labor


Rights of protection for the child


Right to a family life


Right to education



Rights of minorities


Right to enjoy just and favourable conditions of work


Right to equality before the law, equal protection of the law, and rights of non- discrimination

Forced labor


Right not to be subjected to slavery, servitude or forced labour


Right to freedom of movement

Freedom of Association/Collective bargaining


Right to freedom of association



Right to safe and clean drinking water and sanitation

Waste & effluents


Right to safe and clean drinking water and sanitation



Right to enjoy just and favourable conditions of work



Right not to be subjected to slavery, servitude or forced labour


Rights of protection for the child


Key activities

In the financial year 2016/17, dormakaba committed to the development of a Human Rights Due Diligence (HRDD) process aligned to the UNGP. In the financial year 2017/18, the company worked with external human rights and business experts to outline the practical application of the UNGP within the business. The process framework follows five steps as required by the UNGP:


Key activities included:

  • Review of key company documents from a human rights perspective, consolidation of known risk and impact areas & identification of potential gaps
  • Desk research to fill the gaps identified from a HRDD perspective
  • Mapping of relevant internal and external stakeholders
  • Development of the HRDD project plan and defined responsibilities

A step-wise HRDD project plan has been developed, focusing firstly on stakeholder consultations and further policy development.


In the coming financial year 2018/19, consultations with key internal and external stakeholders will take place, which will generate a focused list of salient human rights issues for dormakaba and will form the basis for further policy development. A roll-out of the resulting roadmap and a Human Rights Impact Assessment is planned for the financial year 2019/20.

Evaluation of the management approach

The management approach was assessed in the financial year 2017/18 through external stakeholder feedback and through external ratings based on investor rating agencies. Further, the above-mentioned Human Rights Due Diligence gap analysis, conducted based on company documents and processes and referring to internationally recognized frameworks and tools, revealed that current initiatives are mainly reactive. As a result, the stakeholder consultation process in the financial year 2018/19 will have a clear focus on how to improve to more effective and proactive management. As part of the consultation process in the coming financial year, key stakeholders will set goals for achievement for the year 2021.

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