KPI Summary

ESG Performance Table

Environmental Performance

GRI ref.	Indicator description	2021/22	2020/21	2019/20
GRI 301 – 1	Materials used 1) (metric tons)	70,752	75,361	74,560
	Non-renewable resources	59,116	62,985	61,852
	Steel (incl. stainless steel)	28,566	27,621	32,167
	Brass	11,194	10,334	8,872
	Aluminium	8,011	8,686	8,587
	Nickel silver	1,829	2,058	1,469
	Zinc	3,127	3,145	4,330
	Copper	6	38	34
	Gypsum board	3,171	8,095	2,963
	Glass	1,719	1,696	2,250
	Plastics (parts and packaging material)	1,493	1,312	1,181
	Renewable resources	11,636	12,376	12,708
	Wood (incl. packaging material)	7,404	8,146	8,362
	Paper and cardboard (incl. packaging material)	4,232	4,230	4,346
GRI 302 – 1	Energy consumption within the organization (MWh)	254,212	252,571	255,240
	Electricity total	125,149	125,136	124,900
	Electricity from renewable sources 2)	58,068	56,971	48,237
	Electricity from non-renewable sources	67,081	68,164	76,664
	District heating	1,675	1,627	1,489
	Heating fuels total	67,231	67,924	69,739
	Heating oil and diesel for backup generators	7,246	6,828	7,128
	Natural gas	58,526	59,334	61,223
	LPG/propane	1,458	1,763	1,388
	Vehicle fuels total	60,157	57,884	59,112
	Diesel	44,957	44,174	46,447
	Gasoline	13,467	11,809	11,302
	LPG/propane	1,622	1,766	1,280
	Other vehicle fuels: bioethanol and natural gas	110	135	83
GRI 302 – 2	Energy intensity (MWh/mCHF net sales)	92.2	101.0	100.5
	Greenhouse Gas Emissions (tCO2e)
	Scope 1+2 (market-based)	68,625	70,311	74,768
	Scope 1+2 (location-based)	85,797	85,341	85,407
	Scope 1+2+3 (market-based)	1,200,625	1,145,611	1,199,704
GRI 305 – 1	Scope 1 (direct) GHGs 3,4)	30,521	30,244	31,160
	Vehicle fuels (owned and leased fuels) 6)	15,888	15,295	15,661
	Heating fuels (incl. diesel for back-up generators)	14,269	14,391	14,770
	Volatile and process emissions (e.g. refrigerants and welding processes)	364	558	729
GRI 305 – 2	Scope 2 (indirect) GHGs 3,5)	38,104	40,067	43,608
	Electricity 7)	38,058	40,027	43,575
	District heating	46	40	33
GRI 305 – 3	Scope 3 (indirect) GHGs	1,132,000	1,075,300	1,124,936
	Purchased goods and services	868,300	802,400	957,336
	Use phase of sold products	263,700	272,900	167,600
GRI 305 – 4	Carbon intensity 8) (tCO2e/mCHF net sales)	24.9	28.1	29.4
GRI 303 – 3	Water withdrawal (m 3 )	752,904	841,474	734,847
	Municipal water supplies (tap water)	659,053	758,021	649,213
	Ground water (drown directly from well)	89,483	78,953	80,537
	Surface water (drown directly from rivers, lakes, wetlands, etc.)	4,369	4,500	5,097
	Water intensity (m 3 /mCHF net sales)	273.1	336.6	289.4
GRI 303 – 4	Wastewater discharge (m 3 )	472,825	472,569	461,670
	Municipal sewerage system	197,816	210,482	241,661
	Disposal to water bodies	167,037	157,606	136,524
	Treated by third party	107,972	104,481	83,485
GRI 306 – 3	Waste generated (metric tons)
	Non-hazardous waste	35,941	36,289	39,606
	Scrap metal	28,791	28,776	31,831
	Other commercial and industrial (mixed) waste	3,829	4,507	4,870
	Wood	1,717	1,521	1,561
	Paper and cardboard	1,314	1,239	1,181
	Plastics	244	197	108
	Glass	46	47	56
	Hazardous waste	2,634	2,396	2,238
	Chemicals and other	2,521	2,279	2,065
	Electronic scrap	84	82	96
	Batteries	29	35	76
GRI 306 – 4,5	Waste disposed (metric tons)
	Non-hazardous waste	35,941	36,289	39,606
	Recycling	19,564	17,415	17,839
	Reuse	7,018	10,694	9,641
	On-site storage	6,115	4,092	7,624
	Landfill	2,724	3,443	3,841
	Incineration	485	608	636
	Recovery	35	37	26
	Hazardous waste	2,634	2,396	2,238
	Recycling	1,406	1,351	1,021
	On-site storage	1,028	845	819
	Incineration	152	167	367
	Landfill	48	33	31
	Waste intensity (t/mCHF net sales)	14.0	15.5	16.5

1) Not included are materials and volumes that can only be accounted for in pieces or monetary terms.

2) Including own generation

3) Greenhouse gas inventory calculated in accordance with the WRI/WBCSD Greenhouse Gas Protocol. Emission factor sources: UK Defra (2019), US EPA eGRID (2018), IEA (2019), AIB (2018).

4) Scope 1: direct greenhouse gas emissions from sources owned or controlled by dormakaba.

5) Scope 2: indirect greenhouse gas emissions from sources owned or controlled by another entity, as a consequence of the company’s activities.

6) Biogenic emissions associated with the combustion of biofuel amounting to 15 tCO2e. These are called "outside of scope" emissions and reflect the impact of burning biomass and biofuels. The fuel source itself absorbs an equivalent amount of CO2 during the growth phase to that released through combustion).

7) The greenhouse gas emissions associated with electricity consumption are reported according to the “market-based approach”, as defined in the Greenhouse Gas Protocol Scope 2 Guidance.

8) Regarding Scope 1+2 emissions

Social Performance

GRI ref.	Indicator description	2021/22		2020/21		2019/20
GRI 102 – 41	Collective bargaining agreements		45%		57%		64%
GRI 102 – 8	Total number of employees 1)	15,716		15,250		15,472
GRI 401 – 1	New employee hires and employee turnover
	New employee hires (joiner rate)	2,560	17%	1,492	10%	1,545	10%
	Female	720	17%	455	11%	463	11%
	Male	1,840	17%	1,037	10%	1,082	10%
	< 30 years	587	66%	321	23%	328	22%
	30 – 50 years	1,463	17%	879	11%	910	11%
	> 50 years	510	10%	301	6%	307	6%
	Employee turnover (excluding retirement)	1,975	13%	1,700	12%	1,835	12%
	Female	625	15%	500	12%	568	13%
	Male	1,341	13%	1,200	11%	1,267	12%
	< 30 years	365	41%	295	22%	320	21%
	30 – 50 years	1,131	13%	937	12%	972	12%
	> 50 years	479	9%	468	9%	543	10%
	Retirement	143	1%	149	1%	141	1%
GRI 403 – 9	Occupational Health & Safety
	Registered work-related injury cases	198		186		231
	Recordable work-related injury rate 2)	1.5		1.4		1.7
	Employee work-related fatalities	–		–		–
GRI 404 – 1	Average hours of training per employee per year (hours)	12		13		17
GRI 405 – 1	Diversity of governance bodies and employees
	Employees
	Female	4,578	29%	4,452	29%	4,471	29%
	Male	11,138	71%	10,798	71%	11,001	71%
	< 30 years	1,618	10%	1,420	9%	1,574	10%
	30 – 50 years	8,537	54%	8,412	55%	8,481	55%
	> 50 years	5,561	35%	5,418	36%	5,417	35%
	Female managers		20%		19%		n.a.
	Board of Directors
	Female	2	20%	3	30%	3	30%
	Male	8	80%	7	70%	7	70%
	< 30 years	–		–		–
	30 – 50 years	2		2		2
	> 50 years	8		8		8
	Executive Committee
	Female	–	0%	1	12.5%	–	0%
	Male	9	100%	7	87.5%	9	100%
	< 30 years	–		–		–
	30 – 50 years	2		1		–
	> 50 years	7		7		9
GRI 414 – 2	Supplier Engagement & Sustainability Assessment
	Number of suppliers assessed 3)	390		146		86
	Number of suppliers allocated with corrective action plan	234		45		–
	Number of business relationships terminated	6		–		–
	Ethics, integrity, and human rights
	Our approach: We emphasize integrity, governance, and responsible business practices, and regard fair competition as the soundest basis for our growth and corporate success. As a member of the UN Global Compact, we are committed not only to avoiding bribery, extortion, and other forms of corruption, but to developing related policies and specific programs, both internally and within our supply chain. Related policies / directives: dormakaba Code of Conduct dormakaba Supplier Code of Conduct Group Antitrust Directive Group Anti-corruption Directive
GRI 412 – 1	Operations that have been subject to human rights reviews or impact assessments	1		2		n.a.
	Number of incidents reported through whistleblowing system	10		20		19
	Number of total cases resolved	6		18		14
	Number of confirmed corruption incidents	–		–		–
	Number of employees participated in compliance-related trainings	7,939		12,452		7,900
	Information security
	Our approach: Safeguarding our customers’ rights to data protection and privacy includes obtaining data by lawful and fair means, protecting the personal data of customers by adequate information security safeguards, and using customer data responsibly. We have an Information Security Management System (ISMS) in place, which is based on the ISO/IEC standard 27001:2013. The scope of the certification covers Group IT, dormakaba digital in Europe and the USA, and digital-based product development in Europe. Related directives: Group Information Security Directive Data Protection Management System Directive
	Percentage of product categories with an information security management system certified to ISO 27000 (or equivalent)		60%		50%		50%
	Number of confirmed information security incidents with regard to customer privacy or losses of customer data	–		–		–

1) Headcount, excluding apprentices, trainees, interns, and contract workers

2) Recordable work-related injury rate = number of recordable work-related injuries / number of hours worked x 200,000

3) % value reflects cumulative coverage of assessment of high-risk suppliers

EHS Management Systems

GRI ref.	Indicator description	2021/22	2020/21	2019/20
	ISO 9001 Certificate	55	54	53
	% locations covered in reporting scope*	55%	53%	51%
	% employees covered (based on FTEs)	79%	77%	73%
	ISO 14001 Certificate	43	33	25
	% locations covered in reporting scope*	43%	32%	24%
	% employees covered (based on FTEs)	71%	62%	60%
	Maintain Environmental Management System	54	52	45
	% locations covered in reporting scope*	54%	51%	44%
	% employees covered (based on FTEs)	77%	72%	64%
	ISO 50001 Certificate	8	7	4
	% locations covered in reporting scope*	8%	7%	4%
	% employees covered (based on FTEs)	22%	19%	15%
	Maintain Energy Management System	38	23	15
	% locations covered in reporting scope*	38%	23%	15%
	% employees covered (based on FTEs)	68%	43%	35%
GRI 403 – 8	ISO 45001 Certificate	28	20	22
	% locations covered in reporting scope*	28%	20%	22%
	% employees covered (based on FTEs)	39%	23%	40%
GRI 403 – 8	Maintain OHS Management System	71	65	65
	% locations covered in reporting scope*	71%	70%	63%
	% employees covered (based on FTEs)	87%	85%	76%

* Including offices; Total locations: 103 in FY 2019/20, 102 in FY 2020/21, 100 in FY 2021/22