The bigger picture

Goal 3. Ensure healthy lives and promote well-being for all at all ages

By 2030, substantially reduce the number of deaths and illnesses from hazardous chemicals and air, water and soil pollution and contamination (Target 3.9).

Material Topic: Customer Health & Safety

How we are contributing

People spend more up to 90% of their time inside buildings and many indoor environments have pollution levels two to five times higher than outdoor levels. It is therefore our responsibility that our products do not contain hazardous materials that may harm people’s health. We provide our customers with transparent product declarations on the materials used, including those under the Health Product Declaration and Declare standards, as well as those in accordance with related regulations such as REACH and RoHs. Several products have qualified as testing for low emissions of volatile organic compounds or as “Red List Free”. This means they are free from the worst-in-class materials prevalent in the building industry, which pollute the environment, bioaccumulate to toxic levels in the food chain, and/or are harmful to construction and factory workers. Today, 19% of our products are covered by a Health Product Declaration or similar standard, such as the Declare Label.

We continuously work to reduce the use of hazardous materials in our production processes, and our filter systems ensure that potentially hazardous substances are not released externally. Activities include the substitution of solvent-based paints for water-based paints, using web-based systems that allow facilities to easily analyze the current hazardous materials in order to prioritize for material substitution.

Goal 4. Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all

By 2030, ensure equal access for all women and men to affordable and quality technical, vocational and tertiary education, including university (Target 4.3). 

By 2030, ensure that all learners acquire the knowledge and skills needed to promote sustainable development (Target 4.7).

By 2030, substantially increase the number of youth and adults who have relevant skills, including technical and vocational skills, for employment, decent jobs and entrepreneurship (Target 4.4). 

Material Topic: Training & Education

How we are contributing

We provide our employees with regular vocational training on topics such as lean management, health and safety, and product offerings. We partner with local schools and universities by offering apprenticeships and internships as well as work-study programs. To raise awareness about sustainable development, we regularly communicate our sustainability initiatives to employees through our social intranet. We have made good progress in developing the skills of our workforce. For example, 80% (9,797 employees) have completed at least one eLearning module, compared to 60% in the previous financial year. This positive development was also confirmed by dormakaba employees in the recent employee survey “dormakaba dialogue”. The two items on employee development have seen the most positive change compared to the previous internal survey in 2018, scoring 7 percentage points higher than before.

Goal 6. Ensure availability and sustainable management of water and sanitation for all

By 2030, improve water quality by reducing pollution, eliminating dumping and minimizing release of hazardous chemicals and materials, halving the proportion of untreated wastewater and substantially increasing recycling and safe reuse globally (Target 6.3). 

By 2030, substantially increase water-use efficiency across all sectors and ensure sustainable withdrawals and supply of freshwater to address water scarcity and substantially reduce the number of people suffering from water scarcity (Target 6.4).

Material Topic: Water

How we are contributing

Our electroplating processes inherently require strong controls on wastewater treatment, because we are working with metallic ions that need to be captured, consolidated and disposed of properly before discharging the cleaned process water back into the environment. Our biggest challenge is how to most effectively separate the hazardous material and concentrate it into a metals-rich sludge, so as to minimize total generated mass. At our production facility in Taishan (China), for example, we achieved this through the installation of treatment system to filter out water from electroplating sludge, which is estimated to reduce sludge waste disposal from electroplating by 40%.

Further, we have mapped our facilities for the degree of water stress and scarcity in their communities, with a plan to focus our water reduction activities in those in areas of high-water stress. Other facilities have implemented water-use reduction projects, which include installing grey water recycling systems, and drip irrigation systems.

Goal 7. Ensure access to affordable, reliable, sustainable and modern energy for all

By 2030, increase substantially the share of renewable energy in the global energy mix (Target 7.2). 

By 2030, double the global rate of improvement in energy efficiency (Target 7.3). 

Material Topic: Energy

How we are contributing

We currently source renewable energy for 27% of the locations in the scope of this report (see map in the Outro) and we are focused on increasing our use of renewable energy as a central component of our strategy to reduce our carbon emissions. This approach aligns with our commitment to the Science Based Targets initiative and the Paris Agreement. In the financial year 2019/20, energy saving initiatives were being implemented at ten sites in the reporting coverage. This work included retrofitting facilities to LED lighting systems; upgrading equipment such as air compressors; the optimization of heating and cooling systems (installation of rapid doors, heat recovery, renewal of circulation pumps, radiators and valves); and the procurement as well as on-site production of renewable electricity.

Goal 8. Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

Protect labor rights and promote safe and secure working environments for all workers, including migrant workers, in particular women migrants, and those in precarious employment (Target 8.8). 

Take immediate and effective measures to eradicate forced labor, end modern slavery and human trafficking and secure the prohibition and elimination of the worst forms of child labor (Target 8.7). 

By 2030, achieve full and productive employment and decent work for all women and men, including for young people and persons with disabilities, and equal pay for work of equal value (Target 8.5). 

Material Topics: Employment; Human Rights Assessment; Occupational Health & Safety; Freedom of Association & Collective Bargaining

How we are contributing

We are committed to providing our nearly 16,000 employees with fair working conditions. This entails fulfilling our duty of care for our employees in terms of healthy working environments, fair compensation and full respect for the ILO core labor standards.

We therefore address not only the safe operation of machines, ergonomic workplaces or the handling of hazardous substances, but also mental health issues including stress, depression and emotional wellbeing and refrain from offering excessively low wages (i.e., wage dumping). We are, however, also committed to further expanding our sphere of influence to our suppliers. This is why these principles are also enshrined in our Supplier Code of Conduct and are part of our supplier risk assessments.

Goal 9. Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation

By 2030, upgrade infrastructure and retrofit industries to make them sustainable, with increased resource-use efficiency and greater adoption of clean and environmentally sound technologies and industrial processes, with all countries taking action in accordance with their respective capabilities, and specifically, reduce the CO₂ emission per unit of value added (Target 9.4).

Material Topics: Emissions; Materials

How we are contributing

Further to our contributions to resource-use efficiencies in the production phase, which are outlined under Goal 7, we also aim to increase the resource efficiency of our products. An important first step was including a sustainable life cycle approach to product development in our Product Design Manual. We also invest in the development of life cycle assessments of our products and currently have 38 Environmental Product Declarations (EPDs). To supplement the existing EPDs, we have created a carbon inventory for over 300 products that consume energy in their use phase. We currently offer several products that bring our customers energy efficiency gains, including the SafeRoute escape route system, the ST FLEX Green sliding door and the FFT FLEX Green folding door.

Goal 12. Ensure sustainable consumption and production patterns

By 2020, achieve the environmentally sound management of chemicals and all wastes throughout their life cycle, in accordance with agreed international frameworks, and significantly reduce their release to air, water and soil in order to minimize their adverse impacts on human health and the environment (Target 12.4). 

By 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse (Target 12.5). 

By 2030, ensure that people everywhere have the relevant information and awareness for sustainable development and lifestyles in harmony with nature (Target 12.8). 

Material Topic: Effluents & Waste

How we are contributing

The generation of different waste streams is an inevitable consequence of our operations. We monitor our waste by treatment method and by waste type. Approximately 68% of the waste stream was recycled, reused or recovered (including raw materials and energy recovery) in the financial year 2019/20. To reduce packaging waste, our manufacturing facility in Villingen-Schwenningen (Germany) switched various types of wrapping packages to cardboard to reduce material need and saved around 200 kg of packaging foil. Our contributions to the environmentally sound management of chemicals and hazardous materials are detailed under Goals 3 and 6.

Goal 13. Take urgent action to combat climate change and its impacts

Strengthen resilience and adaptive capacity to climate-related hazards and natural disasters in all countries (Target 13.1). 

Improve education, awareness raising and human and institutional capacity on climate change mitigation, adaptation, impact reduction and early warning (Target 13.3). 

Material Topic: Emissions

How we are contributing

In addition to the initiatives mentioned under Goal 9 and our commitment to the Science Based Targets initiative, we have conducted a climate change vulnerability mapping exercise, based on climate change modelling up to the years 2036–2060. The mapping revealed that 48 dormakaba locations are vulnerable to the physical impacts of climate extremes and future changes in climate over the next decades, where climate extremes are defined as extreme weather or climate events. Twenty-four of these sites were also considered to be of higher relevance due to the number of employees, sales volume or infrastructure values. For these sites, we aim to develop appropriate awareness-raising materials in the near term, together with local management.